Service · Color
Color correction
we've seen worse. genuinely.
The short answer
Color correction is the process of fixing an unwanted result — brass, banding, uneven regrowth, box dye or over-processing — and it almost always requires a consultation first. Depending on the condition of your hair, correction may be staged across more than one appointment to protect its integrity.
First: nothing here is a lecture
People arrive for correction slightly embarrassed. There is no need. Box dye at 9pm is a decision almost everyone has made once, and a color that went wrong in a chair somewhere else is not something you did.
What matters now is the chemistry on your hair and what it can safely take.
What we correct most
- Brass and orange in blonde and lightened brunette — often sun, pool water or minerals rather than the color itself.
- Banding — horizontal stripes of different tone where regrowth and previous applications overlap.
- Box dye build-up — layers of permanent color stacked on the mid-lengths, which lift unevenly and hold onto warmth.
- Too dark — a color that looked right on the box and reads flat and heavy on you.
- Over-processed and compromised hair — where the honest answer is to rebuild condition before doing anything else.
- Green cast from pool copper, which is a mineral issue and needs a chelating treatment, not toner.
Why a consultation is required, not suggested
Correction is the one service where starting blind is genuinely risky. We need to know what has been on the hair, how long ago, what condition the cuticle is in and whether there is metallic salt in it from a box or a henna. That information changes the entire approach and, occasionally, changes the answer to “can this be done today” to no.
A stylist who agrees to a full correction over the phone without seeing the hair is doing you no favors.
It may take more than one appointment
Hair has a finite tolerance for lightening in a single day. When the gap between where your hair is and where you want it is wide, the professional answer is to stage it: get meaningfully closer, protect the integrity, rebuild, and finish it in a second visit. That is not upselling. Doing it all at once is how hair breaks.
We will tell you the number of appointments and the total cost at consultation, not halfway through.
Common questions
How much does color correction cost?
It is quoted at consultation and it is genuinely variable — correction is priced by time and product, and the amount of both depends entirely on what is currently on your hair. We give you the full estimate, including whether more than one appointment is needed, before any work begins.
Can you fix box dye?
Usually, yes. Permanent box color builds up on mid-lengths and ends and lifts unevenly, so removal is a controlled process rather than a single step. Tell us it is box color when you book — it changes the plan.
How do I get rid of brassy blonde?
If the brass is tonal, a gloss or toner corrects it in a short appointment. If it is from mineral deposits in pool or well water, toner will not hold and the hair needs a chelating or clarifying treatment first. Getting that diagnosis right is the difference between a fix that lasts and one that fades in a fortnight.
My hair has gone green from the pool. Is that correctable?
Yes. Green is copper from pool water binding to lightened hair, not a color problem. It is removed with a chelating treatment, and then the tone is corrected.
Will correction damage my hair further?
It can if it is rushed, which is exactly why we stage it. We use bond-building support throughout and we will refuse to take hair further in one visit than it can safely go, even if you ask us to.
Book a time.
new here? start with the consultation.
We look at your hair, its history and your actual calendar before anyone mixes anything. It is the difference between a result you like once and one you can keep.